Improving Voice Mode Transition for Better Context Clarity in ChatGPT
Improving Voice Mode Transition for Better Context Clarity in ChatGPT
Redesigned the voice mode transition in ChatGPT to reduce confusion and improve context clarity for smoother user flow.
Redesigned the voice mode transition in ChatGPT to reduce confusion and improve context clarity for smoother user flow.
Context
In my first year of grad school, I noticed that many classmates struggled to locate their files or understand where their work was saved in Figma.
In my first year of grad school, I noticed that many classmates struggled to locate their files or understand where their work was saved in Figma.
This observation made me think about how interface clarity and information hierarchy affect new users—even in tools we use every day. So I applied my UX consultant mindset to redesign the experience, focusing on improving file trackability and overall usability for first-time collaborators.
Key Issue
Unclear messaging and lack of context cues lead to broken flow and unmet expectations.
Unclear messaging and lack of context cues lead to broken flow and unmet expectations.
Users expect switching from text to voice mode will continue the current conversation, but in certain cases, they unknowingly start a new session.
😊 What users expect...
When switching, voice mode will continue the conversation discussed in text mode.
😔 But when advanced voice mode can’t handle content in the current chat...
Issue
Users might assume advanced voice mode continues the chat, but it actually starts fresh.
😊 What users expect...
😔 But when advanced voice mode can’t handle content in the current chat...
Solution
Combine voice mode with visible thread context and clarify system limitation to improve clarity and reduces context confusion.
Combine voice mode with visible thread context and clarify system limitation to improve clarity and reduces context confusion.
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